Smithfield Termite & Pest Control guarantee applies to all jobs. It guards you against defects in both materials and workmanship. If you are not satisfied with any aspect of the job, contact the Franchisee first. If you are not satisfied with this outcome, please contact our office ASAP by ringing 0410 454 105.
Conditions are as follows:
1. Our Franchisees must be given the opportunity to fix the problem.
2. If neither can satisfy your complaint, we will mutually agree on an industry expert to inspect the job (at our expense) and will arrange to fix any faults found. However, if no fault is found then you will pay the inspection cost and the matter will be closed.
3. If a complaint to our office has not been resolved in 30 days, email Smithfield Termite & Pest Control personally on info@smithfieldpestcontrol.com.au . The entire resources of Smithfield Termite & Pest Control stand behind the guarantee.